Privacy Policy

Your Privacy
Matters to Us

This Privacy Policy explains how BYTIX.ai collects, uses, and protects your information when you use our services.

Last Updated: January 15, 2024

Effective Date: January 15, 2024

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include your name, email address, phone number, and payment information.

Usage Information

We automatically collect information about your use of our platform, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

Trading Data

We collect information about your trading activities, including transaction history, bot configurations, and performance metrics to provide and improve our services.

How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our trading automation services, process transactions, and provide customer support.

Communication

We may use your contact information to send you technical notices, updates, security alerts, and administrative messages.

Analytics and Improvement

We analyze usage patterns to understand how our services are used and to improve functionality, security, and user experience.

Information Sharing and Disclosure

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols.

Access Controls

We maintain strict access controls and regularly audit our systems to ensure the security of your information.

Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information. You can do this through your account settings or by contacting us.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used format.

Deletion

You may request that we delete your personal information, subject to certain legal and operational requirements.

Additional Information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For further information about the types of cookies we use, please refer to our Cookie Policy.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@bytix.ai or through our contact page.